Shipping Policy & Returns Summary

Orders placed before 12 noon on weekdays for items in stock will be dispatched the next day. Items ordered on Friday after 12 noon or over the weekend will be dispatched on Monday. UK returns are free of charge. For full details please see below.

If you require your order by a certain date, please email care@arcanaliving.com and I will do my best to help.

UK shipping

Orders £0-£9.99

Royal Mail Tracked 48 - £2.50 (free over £15)

Royal Mail Tracked 24 - £3.50

Orders £10-£49.99

Royal Mail Tracked 48 - FREE

Royal Mail Tracked 24 - £2.00

Orders over £50

Royal Mail Tracked 24 - FREE

DPD Next Day - £5.00

International shipping - USA, Canada, Australia and United Arab Emirates**

Orders £0-£14.99

Royal Mail Standard International NOT Tracked* - £5.50

Royal Mail International Tracked* - £10.50 

Orders £15-£79.99

Royal Mail Standard International NOT Tracked* - £5.50

Royal Mail International Tracked* - £8.50 

Orders over £80

Royal Mail International Tracked* (USA, Canada, Australia) - £25.00

International Courier Express* (USA, Canada, Australia) - £55.00

**All orders to United Arab Emirates

DHL International Courier Express* - £75.00

If you would like us to deliver to any countries that are not listed, please get in touch to discuss shipping options.

Read our full shipping policy here.

 

RETURNS

We put a lot of love into our products, and are confident you will be very happy with them. But, if for any reason at all you want to return them, that is no problem at all. Returns and exchanges are accepted within 14 days of delivery, but we ask they are returned in the same condition they arrived with you. Returns are free of charge within the UK, and you'll only need to pay for the return postage if you live in another country. Please read our full policy which you can read here.We hope you have a wonderful holiday season! 🎄✨

Thank you so much for supporting our small British business in. We truly appreciate it!

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